FAQ
One simple belief started Grove; that everyone should have access to high-quality, natural products that are better for you and better for the Earth. We're here to help you understand how Grove can work for your home. If you don't find the answers you need, contact our team of Grove Guides anytime - we're here to help.
About Us
- How do I contact Grove Collaborative?
- What is Grove Collaborative?
- What is VIP?
- How do I get a free starter set?
- Is Grove a recurring service?
- Does Grove have an App?
My Account
- Am I able to order from Grove without monthly shipments?
- Can I change the frequency of my shipments?
- What are product subscriptions?
- I’ve received my first Grove Collaborative shipment, now what?
- My VIP Trial is about to renew...
- How do I cancel my Grove Subscription?
Shipping
- Can I edit my order?
- Does Grove offer price matching?
- How do I change my shipment date?
- Where is my order?
- What do I do if one of my items is damaged/missing?
- Where does Grove ship?
About Our Products
- What are your product standards? How do you select products to offer?
- What certifications do Grove products have?
- What is clean beauty?
- What are Grove Co. brand products?
- Are Grove’s products cruelty-free?
- How do I leave a product review?
Sustainability, Grove Impact and Recycling
Grove Co. Retail
Data & Security
- Does Grove Collaborative comply with the California Consumer Privacy Act or CCPA?
- How do I request that you delete my data?
- How do I request that you give me a copy of the information you have collected about me during the past twelve months?
- How long will it take you to respond to my request to delete or my request for access to my data?
- How do I request that you not sell my data?
- What information do you collect?