FAQ
About Us
- ★ What is Grove Collaborative?
- What is a Consultation? How do I book mine?
- Is Grove a recurring service?
- Am I able to order from Grove "as needed"?
- What are the Grove values?
- What does it mean to be a Certified B Corp?
My Account
- How do I manage my account?
- How do I reset my password?
- How do I view my order history?
- How do I cancel my Grove Collaborative subscription?
- What are product subscriptions?
- How do I create a wishlist of products I want to buy in the future?
Shipping
- Can I edit my order?
- How do I change my shipment date?
- Can I track my order?
- What do I do if one of my items is damaged/missing?
- Where do you ship?
- How do I recycle my laundry, dish and hand soap pouches?
Pricing
- Is there an order minimum?
- Do you offer price matching?
- Can I claim more than one promotion on the same order?
- How long does a refund take?
- How do I switch payment from PayPal to a credit/debit card?
- When will my card be charged?