FAQ - Call us at 1-844-476-8375 to speak with our team of Grove Guides, we're here to help!
One simple belief started Grove; that everyone should have access to high-quality, natural products that are better for you and better for the Earth. We're here to help you understand how Grove can work for your home. If you don't find the answers you need, contact our team of Grove Guides anytime by phone, chat, email, or text - we're here to help.
About Us
- How do I contact Grove Collaborative?
- What is Grove Collaborative?
- What is VIP?
- Is Grove a recurring service?
- Does Grove have an App?
- Is there a fee to join Grove Collaborative?
My Account
- What are product subscriptions?
- I’ve received my first Grove Collaborative shipment, now what?
- Am I able to order from Grove without monthly shipments?
- Can I change the frequency of my shipments?
- My VIP Trial is about to renew...
- How do I cancel my Grove Subscription?
Shipping
- Can I edit my order?
- Does Grove offer price matching?
- How do I change my shipment date?
- Can I track my order?
- What do I do if one of my items is damaged/missing?
- Where does Grove ship?
About Our Products
- What is Grove Beauty?
- What are your product standards? How do you select products to offer?
- What is clean beauty?
- What are Grove Co. brand products?
- How do I leave a product review?
- Are your products safe for septic systems?
Sustainability, Grove Impact and Recycling
- Why did Grove set a goal around plastic reduction?
- What is Grove Impact and how does it work?
- Who does the Grove Impact Shop partner with?
- How do the Grove Impact Shop donations work?
- How can I recycle my used and empty products?
- What is How2Recycle and why are the labels on certain products?
Target x Grove Co.
Certifications
- Does Grove provide third-party certified products?
- Why do we need “Safe and Certified” products? Aren’t all consumer products safe for use?
- What does the EWG seal mean?
- What does the EPA Safer Choice label mean?
- What is the USDA BioPreferred Program?
- What does the BPI logo on Seedling products mean?
Data & Security
- Does Grove Collaborative comply with the California Consumer Privacy Act or CCPA?
- How do I request that you delete my data?
- How do I request that you give me a copy of the information you have collected about me during the past twelve months?
- How long will it take you to respond to my request to delete or my request for access to my data?
- How do I request that you not sell my data?
- What information do you collect?