FAQ
One simple belief started Grove; that everyone should have access to high-quality, natural products that are better for you and better for the Earth. We're here to help you understand how Grove can work for your home. If you don't find the answers you need, contact our team of Grove Guides anytime - we're here to help.
About Grove
- What is Grove Collaborative?
- How do I contact Grove Collaborative?
- How do I get a free starter set?
- What is the "Supply Chain Fee" in my order total?
- Does Grove have an App?
- How do I partner with Grove?
Manage My Grove Account
Subscriptions & Autoshipments
VIP
Order Issues
- Can I edit my order?
- How do I change my shipment date?
- How do I cancel my order?
- Why didn't I receive my bonus gift with my purchase?
- I never received my order. How can I find out the status of my order?
- What do I do if one of my items is damaged/missing?
Products
- What are your product standards? How do you select products to offer?
- Are Grove’s products cruelty-free?
- Do you have gluten-free products?
- Do you have vegan products?
- What certifications do Grove products have?
- Do you carry product samples on your site?
Sustainability, Grove Impact and Recycling
Grove Co. Retail
Data & Security
- Does Grove Collaborative comply with the California Consumer Privacy Act or CCPA?
- How do I request that you delete my data?
- How do I request that you give me a copy of the information you have collected about me during the past twelve months?
- How long will it take you to respond to my request to delete or my request for access to my data?
- How do I request that you not sell my data?
- What information do you collect?