Submit a request
Search our Knowledge Base
M - F, 6am - 5pm PST (Accepting text 24/7)
What is Grove Collaborative?
What is a Consultation? How do I book mine?
Is Grove a recurring service?
Am I able to order from Grove "as needed"?
What are the Grove values?
What does it mean to be a Certified B Corp?
See all 13 articles
How do I manage my account?
How do I reset my password?
How do I view my order history?
How do I cancel my Grove Collaborative subscription?
What are product subscriptions?
How do I create a wishlist of products I want to buy in the future?
See all 10 articles
Can I edit my order?
How do I change my shipment date?
Can I track my order?
What do I do if one of my items is damaged/missing?
Where do you ship?
How do I recycle my laundry, dish and hand soap pouches?
See all 16 articles
Is there an order minimum?
Do you offer price matching?
Can I claim more than one promotion on the same order?
How long does a refund take?
How do I switch payment from PayPal to a credit/debit card?
When will my card be charged?
See all 9 articles
What is the VIP program?
How do I become a VIP?
How much does the VIP program cost?
My VIP Trial is about to renew...
About Our Products
Where can I find all of the products?
How do I leave a product review?
Are your products safe for septic systems?
Do you have gluten-free products?
Do you have vegan products?
Where is your wool sourced?