First of all, thanks for purchasing Grove Co.! We’re so glad you’re here. And we’re more than happy to help with your replacement item.
If you are an existing Grove customer, we’ll be able to offer you Grove credit for your item, so that you can pick up a replacement or something new! If you aren’t an existing Grove customer, no problem! Just reach out to our wonderful Community Happiness team at firstname.lastname@example.org and we’ll be able to take care of your issue right away. If email is not your thing, you can also live chat with us using the chat icon found at the bottom right corner of your screen on Grove's website. Or you can call us (844-476-8375) Monday - Friday, 9 am - 5 pm.
Be sure to have your name, shipping address, phone number, replacement item(s) name and quantity, and proof of purchase (photo of the product, receipt, etc.) at the ready to make the process run smoothly and efficiently. We look forward to hearing from you!