Why did I get an email saying my order is shipping soon?

 

Grove Collaborative is an auto-replenishment service. We will suggest a schedule to help keep you stocked and on-budget with your home products. You can choose a shipping frequency that works for you!

Why did Grove suggest an order?

Grove creates a shipment schedule for each customer based on their past purchase history. Shipments are scheduled on a monthly basis but are totally flexible to meet your exact needs, and there is no requirement to order every month :) 

What modifications can I make to an order?

Here are a few of the common ones:

  • Remove items: You can simply click the "X" in the right corner of the product in your cart.

  • Change Shipment Date: If you're not quite ready for an order yet, use the blue "Change Ship Date" button above your items to pull up a calendar so you can hand pick when you'll be ready for your next order.

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